Wednesday, February 24, 2010
Hello everyone!!!
CNY is over as in the visiting period and the atmosphere is thinning away.
hmmm....wats ur reflection on cny?
to me, it is jux an occasion for all of us to be busy, busy doing things for cny, clearing up, spring cleaning. omg. too many things to be done.
wats good and wat i like bout cny is the visiting part and ANG BAOS!!!!. it is v v seldom to get every one tog. and we almost only meet once a year!!!! so it is always v nice to see my relatives during cny.
This year went over to victor's house for a few times. Also got affected by the atmosphere there. They are all so happy gambling small amts in blackjack which i lost to the teens and kids... (OMG, how lousy can i get).
After tat was dinner at his aunt's place, we went downstairs to buy yu sheng. and 20 over ppl lao yu sheng tog!!! that is like warmth in the family!!! although they lao the yu sheng till like left only a bit for consumption, i can sense the strong happiness and warmth in the full family. hehehe
of cos, back to my own relatives.
we went for lunch at my aunt place and we had somelike "restaurant style" lunch. dimsum... hahah... dim sum is made my by aunt(godma). and it is yummy!!!! We were so full after lunch cos there were so many dishes. the kong ba bao and siew mai (drooling man!!!)....... Although the no of ppl not as many as compared to victor place, we were still as happy cos we had a nice chat over the lunch.... this only happens during wedding dinners, cny, grandma bday. but the most get together is CNY!!!....
Not forgetting the gambling in CNY!!!.... we only had a chance to gamble more in CNY..... mahjong mahjong mahjong...... :))
CNY is over as in the visiting period and the atmosphere is thinning away.
hmmm....wats ur reflection on cny?
to me, it is jux an occasion for all of us to be busy, busy doing things for cny, clearing up, spring cleaning. omg. too many things to be done.
wats good and wat i like bout cny is the visiting part and ANG BAOS!!!!. it is v v seldom to get every one tog. and we almost only meet once a year!!!! so it is always v nice to see my relatives during cny.
This year went over to victor's house for a few times. Also got affected by the atmosphere there. They are all so happy gambling small amts in blackjack which i lost to the teens and kids... (OMG, how lousy can i get).
After tat was dinner at his aunt's place, we went downstairs to buy yu sheng. and 20 over ppl lao yu sheng tog!!! that is like warmth in the family!!! although they lao the yu sheng till like left only a bit for consumption, i can sense the strong happiness and warmth in the full family. hehehe
of cos, back to my own relatives.
we went for lunch at my aunt place and we had somelike "restaurant style" lunch. dimsum... hahah... dim sum is made my by aunt(godma). and it is yummy!!!! We were so full after lunch cos there were so many dishes. the kong ba bao and siew mai (drooling man!!!)....... Although the no of ppl not as many as compared to victor place, we were still as happy cos we had a nice chat over the lunch.... this only happens during wedding dinners, cny, grandma bday. but the most get together is CNY!!!....
Not forgetting the gambling in CNY!!!.... we only had a chance to gamble more in CNY..... mahjong mahjong mahjong...... :))
Monday, February 8, 2010
Rantings!!!!
two days before I went to amk hub cotton on and bought a top. However, i did not manage to try it on cos we were in a rush. Went home and realise i should not get this size so went to make an exchange ytd.
Something that really fumes me......
I went back to amk hub cotton on to chk if they still have the size that i would like to exchange. To my dismay, there is no more. So i asked the cashier if they can help me to chk the stocks for that size and transfer over. They say no. Ok, unable to transfer is still fine.
They say they only can reserve one day so asked me to go down ytd. However, i was not able to go down. This person then gave me the number to call in myself to chk on stocks and make an exchange on the day i wish to exchange. So i requested for 313 telephone no so that i can make an exchange on fri. U know where they get the no for me? From their hp and i have to wait for the person to finish his things and to go all the way in to get the no. in my heart i was thinking, shouldnt they have a list of nos in the shop itself????!!! It is so ridiculous that they dunno the number and have to chk with other staff!!!.... OMG... This triggers my first anger. No time to lose cos i need to rush to KC house. So i left amk hub to take a cab
I called 313 cotton on in the cab. The conversation goes like this:
Ring!!!!
313: hello?
Me: Hi, I would like to chk with you if you still have the stock of size S for Kitty L/S top
313: Passed the phone to another person
Me: repeat the qn (Hi, I would like to chk with you if you still have the stock of size S for Kitty L/S top)
313: Where you calling from?
Me: I tink they tot im a staff calling to chk stock. so i replied: Im a customer, amk hub cotton on staff gave me this number to call to chk the stock MYSELF.... (i was thinking, ridiculous for a customer to call in to chk on the stock themselves-wat kind of service is this? Ok... I take it as U sell lower end products so i still dun mind that much)
313: Actually we dun entertain calls due to festive season, but for u i will chk.
313: Can u give me the description of the clothes?
Me: OMG. ( i was thinking how will i be able to describe?) so i told the person, it is on all manequins cos i saw it. ( i have alr given you the NAME of the product- YOU should be familiar with ur own products, If not u dun fit to work there!!!)
313: How do you know it is on manequins? we have 14 manequins here
313: Can you give me the model no?
Me: so i gave
313:We still have 5 more but we cant reserve for u unless u come down urself.
Me: erm, actually im really not free these few days. Can u kindly make an exception and i will come down on tues?
313: Im also not free. If i make an exception for every one, how can i do my job?
Me: ok then, thanks, bye (still politely)
HELLO!!!! Is this how u talk to ur customer?!!!!! ( fuming-regret i didnt say this to her)
It is really so so so ridiculous and im damn angry....... You can say politely- not as if im not in the cust service b4. I asked politely you should reply me politely and not giving me attiitude.
They should be sent to more trainings.....
Really make me so angry yesterday. Really super lousy customer service. Is not as if im demanding. I am only asking politely, if really cannot i can understand. BUT not with this kind of attitude. U can tell me, im really sorry that i am unable to make this exception. (at least will feel better to hear this and not......)
I tot passing phone to another person would be someone who can handle the situation well. BUT no!!!!!
FUMING!
Something that really fumes me......
I went back to amk hub cotton on to chk if they still have the size that i would like to exchange. To my dismay, there is no more. So i asked the cashier if they can help me to chk the stocks for that size and transfer over. They say no. Ok, unable to transfer is still fine.
They say they only can reserve one day so asked me to go down ytd. However, i was not able to go down. This person then gave me the number to call in myself to chk on stocks and make an exchange on the day i wish to exchange. So i requested for 313 telephone no so that i can make an exchange on fri. U know where they get the no for me? From their hp and i have to wait for the person to finish his things and to go all the way in to get the no. in my heart i was thinking, shouldnt they have a list of nos in the shop itself????!!! It is so ridiculous that they dunno the number and have to chk with other staff!!!.... OMG... This triggers my first anger. No time to lose cos i need to rush to KC house. So i left amk hub to take a cab
I called 313 cotton on in the cab. The conversation goes like this:
Ring!!!!
313: hello?
Me: Hi, I would like to chk with you if you still have the stock of size S for Kitty L/S top
313: Passed the phone to another person
Me: repeat the qn (Hi, I would like to chk with you if you still have the stock of size S for Kitty L/S top)
313: Where you calling from?
Me: I tink they tot im a staff calling to chk stock. so i replied: Im a customer, amk hub cotton on staff gave me this number to call to chk the stock MYSELF.... (i was thinking, ridiculous for a customer to call in to chk on the stock themselves-wat kind of service is this? Ok... I take it as U sell lower end products so i still dun mind that much)
313: Actually we dun entertain calls due to festive season, but for u i will chk.
313: Can u give me the description of the clothes?
Me: OMG. ( i was thinking how will i be able to describe?) so i told the person, it is on all manequins cos i saw it. ( i have alr given you the NAME of the product- YOU should be familiar with ur own products, If not u dun fit to work there!!!)
313: How do you know it is on manequins? we have 14 manequins here
313: Can you give me the model no?
Me: so i gave
313:We still have 5 more but we cant reserve for u unless u come down urself.
Me: erm, actually im really not free these few days. Can u kindly make an exception and i will come down on tues?
313: Im also not free. If i make an exception for every one, how can i do my job?
Me: ok then, thanks, bye (still politely)
HELLO!!!! Is this how u talk to ur customer?!!!!! ( fuming-regret i didnt say this to her)
It is really so so so ridiculous and im damn angry....... You can say politely- not as if im not in the cust service b4. I asked politely you should reply me politely and not giving me attiitude.
They should be sent to more trainings.....
Really make me so angry yesterday. Really super lousy customer service. Is not as if im demanding. I am only asking politely, if really cannot i can understand. BUT not with this kind of attitude. U can tell me, im really sorry that i am unable to make this exception. (at least will feel better to hear this and not......)
I tot passing phone to another person would be someone who can handle the situation well. BUT no!!!!!
FUMING!
Thursday, February 4, 2010
CNY is round the corner.......
Are u happy?
Most ppl are.... However, my cny this year will be quite boring. hehehe
Only getting ang baos makes me a little happier. hahaha... but this year ang bao should be lesser i suppose?
More and more news about people getting married within these few years... hehe
I can name them: Friends, Sisters, celebrities. There are really more n more. Eg. Fann Wong, Michelle Chia, Jacelyn Tay, Fish leong, Candyce, Zhong qing.... wah... many many more.....
Is like so sudden that so many getting married around the same period. hehe... y is that so? age reach alr? or???????
Happiest person: wedding banquets, hotels... heheheheh cos it is always FULL. one have to book the banquets at least one year ago... OMG......
Are u happy?
Most ppl are.... However, my cny this year will be quite boring. hehehe
Only getting ang baos makes me a little happier. hahaha... but this year ang bao should be lesser i suppose?
More and more news about people getting married within these few years... hehe
I can name them: Friends, Sisters, celebrities. There are really more n more. Eg. Fann Wong, Michelle Chia, Jacelyn Tay, Fish leong, Candyce, Zhong qing.... wah... many many more.....
Is like so sudden that so many getting married around the same period. hehe... y is that so? age reach alr? or???????
Happiest person: wedding banquets, hotels... heheheheh cos it is always FULL. one have to book the banquets at least one year ago... OMG......
